Elevate customer satisfaction as a Customer Experience Representative with Air Liquide in Edmonton. Engage with customers across various channels, ensuring top-notch service and support.

Air Liquide is seeking a dedicated Customer Experience Representative to join the Customer Experience Centre in Edmonton. This key role focuses on answering customer inquiries related to orders, pricing, and technical advice while assisting sales growth through proactive engagement. Candidates will work closely with team members from sales, logistics, and administration to meet customer needs effectively.

Key Responsibilities:
• Process and manage customer orders via multiple channels
• Provide exact answers to customer inquiries and requests
• Support local account executives with back-office activities




• Coordinate shipping methods to fulfill customer requirements
• Collaborate for continuous improvement in processes

Requirements:
• Post-secondary diploma in Marketing, Sales, or related field
• 2 to 5 years of experience in a call center environment
• Proficient in CRM, ERP, Google Suites, and Ring Central
• Strong interpersonal skills and proactive sales mindset
• Ability to work collaboratively in a diverse environment

Bring your customer-centric skills to foster excellence at Air Liquide while contributing to growth and innovation.
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📌 Customer Experience Representative at Air Liquide (Alberta)
🏢 VitalAire Canada
📍 Alberta