Elevate your customer service career at goeasy, where you will support easyfinancial and easyhome brands in both French and English. Demonstrate your expertise by creating positive customer experiences through compassionate interactions.

As a Customer Service Representative at goeasy, you will engage with customers across multiple channels, delivering expert solutions tailored to their needs. This role requires proficiency in both French and English, along with a solid attention to detail to meet call center metrics and maintain records accurately. You'll enjoy a vibrant work atmosphere while contributing to goeasy's mission of helping Canadians achieve their financial goals.

Key Responsibilities:
• Respond to customer inquiries via phone, chat and email




• Resolve issues with empathy and compassion
• Maintain accurate data and records during calls
• Adhere to company policies and procedures
• Strive to meet call center metrics and exceed customer expectations

Requirements:
• Fully bilingual in French and English
• Experience in a call center environment is preferred
• Strong communication skills for customer interactions
• Ability to quickly identify and solve problems
• Proficiency in Microsoft Office and call center technologies

Bring your commitment to service excellence and join goeasy.
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📌 Bilingual Customer Service Representative Role (Ontario)
🏢 goeasy
📍 Ontario