Elevate guest experiences at WestJet as a Manager of Strategic Insights. Drive research initiatives, lead teams, and deliver actionable insights to influence strategic decisions.

This managerial role is pivotal in enhancing guest experiences at WestJet. You will oversee a high-performing team and manage research programs tailored to business priorities. Key responsibilities include translating data into recommendations and partnering with business leaders to tackle challenges.

Key Responsibilities:
• Lead the Strategic Insights team for collaboration and improvement
• Execute enterprise research and listening programs effectively
• Provide clear recommendations from complex data analysis




• Collaborate with leaders to identify strategic insight needs
• Advance research methodologies and technology use in insights

Requirements:
• Bachelor’s degree in business or related fields
• Over 7 years in market research or strategic analytics
• 3+ years in leadership or mentoring roles
• Solid analytical and research skills
• Familiar with CX insights platforms like Medallia

Bring your expertise in strategic insights, team management, and data interpretation to enhance WestJet's guest experiences.
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📌 Manager of Strategic Insights at WestJet (Alberta)
🏢 WestJet
📍 Alberta