Join Tata Consultancy Services as a ServiceNow Solution Architect focusing on ITSM, ITOM, and CMDB. Shape scalable solutions while guiding the architecture of the BC Hydro Technology tower.

TCS is seeking a senior-level ServiceNow expert to own solution architecture across various modules. You will assess business needs, enhance application management, and design integrated workflows that foster operational excellence. As a candidate, you will lead the design for processes like incident management, security operations, and integrations using REST/SOAP APIs.

Key Responsibilities:
• Own ServiceNow architecture for ITSM, ITOM, and SecOps
• Assess business requirements and translate into solution designs
• Lead implementation of ITSM process designs and enhancements




• Define governance for CMDB and integration strategies
• Guide technical teams on best practices and platform updates

Requirements:
• Minimum seven years of IT experience in ServiceNow
• Extensive knowledge in ITSM, ITOM, CMDB, and SecOps
• Proficiency in ServiceNow scripting and integration techniques
• Hands-on experience with process design and governance
• Solid communication skills for stakeholder engagement

Elevate your ServiceNow expertise with TCS, shaping solutions that impact the future of technology services.
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📌 ServiceNow Solution Architect at TCS (British Columbia)
🏢 TATA Consultancy Services
📍 British Columbia