Job Description
Insight Global is seeking a Senior HR Technology Analyst to act as the strategic liaison between Human Resources and Information Technology.

This individual will own the support, administration, enhancement, and continuous improvement of HR technology platforms, with a primary focus on SAP Success

Factors.

The ideal candidate will bring deep expertise in SAP Success

Factors Employee Central, exposure to multiple Success

Factors modules, and a robust understanding of core HR business processes.

This person will partner closely with HR leaders, IT teams, vendors, and business stakeholders to resolve complex system issues, drive technology initiatives, and support future platform enhancements and integrations.

Responsibilities
• Serve as the primary HR Technology partner for HR functions including Talent Acquisition, Payroll, Compensation, Benefits, Learning & Development, and HR Operations.
• Lead requirements gathering sessions with business stakeholders and translate business needs into scalable technology solutions.
• Administer, configure, support, and optimize SAP Success

Factors, with a primary focus on Employee Central.
• Troubleshoot and resolve Tier 1 and Tier 2 HR systems issues, analyzing root causes and implementing long-term solutions.
• Support and coordinate HRIS upgrades, releases, implementations, integrations, testing activities, and system enhancements.
• Collaborate with vendors and technical teams to maintain integrations between Success

Factors and third-party applications including ADP and other enterprise systems.
• Drive process improvement initiatives by identifying opportunities for automation, efficiency, and enhanced employee experiences.
• Support future HR technology projects and implementation initiatives as the organization continues to evolve its HR systems landscape.
• Evaluate emerging HR technologies, AI-enabled solutions, workforce analytics tools, and automation opportunities.
• Develop system documentation,



process flows, training materials, and governance standards.
• Partner with internal and external stakeholders to ensure successful project delivery and adoption.

Responsibilities
• Partner with HR teams including Talent Acquisition, Payroll, Compensation, Benefits, and Learning & Development.
• Gather and document business requirements and translate them into technical solutions.
• Support, administer, and enhance HR technology platforms, particularly SAP Success

Factors.
• Coordinate HRIS upgrades, implementations, integrations, and system improvements.
• Identify opportunities to streamline and automate HR processes.
• Support project delivery by working with internal teams, business stakeholders, and external vendors.
• Assist with evaluating new HR technologies and AI-driven solutions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process,



please send a request to [email protected].

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements
• 7+ years of experience supporting, administering, configuring, and enhancing HRIS or HR technology platforms.
• 5+ years of hands-on SAP Success

Factors experience.
• Strong expertise in Employee Central.
• Experience supporting additional Success

Factors modules such as:
○ Performance & Goals Management (PMGM)
○ Recruiting
○ Onboarding
○ Learning
○ Compensation
• Experience supporting HR systems integrations, including integrations between Success

Factors and payroll platforms such as ADP.
• Strong understanding of HR processes across the employee lifecycle including onboarding, talent management, payroll, compensation, and workforce administration.
• Experience gathering business requirements and partnering directly with HR leadership and business stakeholders.
• Proven ability to independently investigate, troubleshoot, and resolve complex HR system issues.
• Strong communication, stakeholder management, and problem-solving skills.
• Experience supporting both operational activities and strategic HR technology initiatives. •
• SAP Success

Factors implementation experience.
• Experience leading or supporting major HRIS deployments, upgrades, or transformation projects.
• Experience with Workday, ADP, Concur, UKG, or other HCM platforms.
• Exposure to HR analytics, reporting, and workforce planning tools.
• Experience with AI, automation, workflow optimization, or chatbot solutions within HR environments.
• Vendor management and third-party partner coordination experience.

Experience working in a contract-to-hire or rapidly evolving enterprise environment.

📌 HRIS Analyst (North York)
🏢 Insight Global
📍 North York