Job Description
- Perform Change Healthcare CPACS and/or PACS activities, Workflow Intelligence support for on demand service in application, and functions as mutually agreed upon by both Change Healthcare and the resource; including but not limited to, system testing and resolution, at facility sites and/or remotely.
- Identify hardware, network and architecture challenges and provide recommendations to Customer regarding changes to the system structure.

Any recommendations will be reviewed and approved by the Customer.
- Identify and recommend changes in workflow, application configuration, system structure, technical performance, and/or policies to support the IT needs of the Customer.
- Serve as the primary resource for hands-on CPACS and/or PACS system clinical and technical activities/issues/requests.
- Consult with Customer and recommend standardization of workflows and procedures.
- Provide guidance to the Customer in the development of best practices that enhance or complement utilization of the CPACS and/or PACS and expeditious exam reporting.
- Perform end‐to‐end system testing, resolution, and optimization when needed.
- Serve as a liaison and subject matter expert to coordinate integration of Change Healthcare CPACS and/or PACS, Workflow Intelligence, support for on demand service in application, and to third party systems.

Such third-party systems will be mutually agreed on by Change Healthcare and the Customer.
- Provide guidance to Customer in the development of technical processes or procedures that complement the utilization of Change Healthcare Radiology specifically as it pertains to data integration and relevant workflows.

All technical processes and procedures will be reviewed and approved by the Customer.
- Attend Customer department, program, and project meetings where the Resource's active participation is essential to the meeting; and actively participate as an Enterprise Imaging subject matter expert.




- Resources should be available remotely and/or willing to travel 75-90% to customer locations across North America.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal chance/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

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Skills and Requirements
• 5+ years' experience working with Change Healthcare CPACS and/or PACS diagnosing and troubleshooting software and workflow issues
• 5+ years' experience working with Excel, Power

Point, and Word
• Strong IT background and experience with the maintenance, troubleshooting, and support of mission-critical hardware and software systems.
• Knowledge of clinical workflow, HL7 and DICOM standards.
• Excellent written and verbal interpersonal communication and presentation skills.
• Strong ability to pay attention to details.
• Excellent time and resource management skills.
• Ability to work in a fast-paced, team-oriented environment. • Certified Imaging Informatics Professional ABII(CIIP)
• Registered Diagnostic Imaging Technologist R.T.(R)(ARRT)
• CompTIA Security• MCP – Windows NT and Windows 2000
• MCSA – Windows 2000
• ITIL V3
• Proficiency in Microsoft SQL

📌 Advisory Services Consultant (North York)
🏢 Insight Global
📍 North York