RED Mountain Resort is hiring a Service Technician for the 2026/27 Winter Season! This position is responsible for mounting, tuning, adjusting and testing rental and customer equipment, with a mandate to ensure that all equipment coming through the service shop is safe, well-tuned and adjusted in accordance with industry standards.
MAJOR RESPONSBILITIES
Customer Service
Repair, tune and wax guest equipment to their specifications
Offer advice as to safety of gear, suggest appropriate repairs, and estimate cost of such repairs
Ensure guest understands what needs to/should be done to ensure on-mountain safety and comfort
Fill out work order forms completely and accurately, making note of actual repairs done as well as customer’s invoice amount
Ensure all work orders are passed on to Cashier for POS processing
Create a professional, competent, positive impression for the beginner and seasoned guest alike
Maintain a clean, orderly and safe environment
Be knowledgeable about all Red Sports rental equipment and its proper use
Answer guests’ questions and concerns
Rental Fleet Set-up and Maintenance
Mount bindings on recent equipment
Repair, tune and wax rental fleet on a regular basis
Regularly inspect fleet for damaged or potentially unsafe equipment
Re-calibrate ski equipment on annual and as-needed basis
Additional Tasks
Maintain service shop equipment as needed; ensure all equipment is in good working order