Elevate guest experiences at Shangri-La Toronto as a Housekeeping Service Leader. Drive 5-Star hospitality while ensuring cleanliness and team motivation in a luxury setting.

As a Service Leader, you will assist the Rooms Division Manager to optimize daily housekeeping operations. Your role includes supervising Room Attendants and maintaining high cleanliness standards in guest rooms and public areas. You'll inspire teamwork, uphold company policies, and ensure compliance with safety standards, making a significant impact in guest satisfaction.

Key Responsibilities:
• Supervise Room Attendants and Valet Attendants for quality service
• Ensure adherence to hotel policies and operational standards
• Conduct quality inspections on housekeeping and laundry services




• Maintain records for payroll and assist with supply inventory
• Foster communication between housekeeping and other departments

Requirements:
• Minimum 2 years' experience in luxury hotel settings
• Degree or diploma in Hospitality Management preferred
• Robust knowledge of Shangri-La service procedures
• Excellent communication skills in English
• Flexibility for morning, evening, and holiday shifts

Bring your leadership and hospitality expertise to ensure Shangri-La Toronto remains a premier destination for guests.
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📌 Housekeeping Service Leader at Shangri-La (Ontario)
🏢 Shangri-La Group
📍 Ontario