Elevate customer engagement as a Customer Activation Manager on Ramp's Partnerships team. Focus on partner-referred customer growth, driving onboarding and implementation processes.
Ramp is searching for a Customer Activation Manager with a strong background in partnerships or account management. This role involves developing relationships with key partner segments like Accounting and Venture Capital. You will help refine the Partner Success program to enhance customer activation and early growth.
Key Responsibilities:
• Build long-term partner relationships in key segments
• Advocate and advise partners on goals and challenges
• Deliver partner onboarding and integration education
• Ensure thorough and efficient customer onboarding at scale
• Collaborate with partners to drive activation strategies
Requirements:
• Minimum 3 years in customer success or account management
• Familiar with partner ecosystem operations
• Solid project and time management skills
• Excellent verbal and written communication
• Proven track record in exceeding performance metrics
Help Ramp shape financial infrastructure through strategic partner engagement and seamless customer activation.
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