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The Business Development Representative (BDR)- is responsible for driving top-of-funnel activity by identifying, engaging, and qualifying potential customers across Ontario.

Working remotely, this role supports both the Corporate and Market-Based Re-Engagement sales teams by setting qualified appointments using company-provided lead sources.

This is a high-energy, outbound-focused role suited for self-starters who are motivated by goals, excited to learn, and committed to building a pipeline for a high-impact sales organization.

The representative should take pride in delivering service excellence and leveraging technology/Customer Relationship Management (CRM) to support the achievement of monthly goals.
**JOB**
**RESPONSIBILITIES**
Complete a comprehensive onboarding program that requires successfully completing coursework, passing assessments, and demonstrating the appropriate skills to begin fulfilling the following responsibilities: Conduct outbound outreach (calls, emails, and texts when appropriate) to company-provided leads.

Quality leads based on pre-defined criteria for re-engagement or market-based sales appointments.

Set and confirm appointments with Re-Engagement and Market-Based Advisors.

Leverage CRM, outreach programs, and technology to manage lead status, appointment activity, and follow-ups.

Collaborate with their Sales Managers and regional leadership to optimize messaging and campaign strategy.

Meet or exceed daily, weekly, and monthly KPI targets for outreach and appointments set.

Maintain accurate, up-to-date records in CRM.

Seek out a manager's coaching to improve sales cycle, techniques, proficiency, and product knowledge




Complete annual certification on critical skills as deemed necessary for success.
**KEY SUCCESS METRICS**
Activity Volume (calls, emails, texts)
Qualified Appointments Set (weekly/monthly)
Conversion Rate to Appointment (hold rate%)
Feedback from field sales teams
**MINIMUM**
**Requirements**
**Education**
High School Diploma or equivalent
**Experience**
Sales or Customer experience preferred
Previous experience with Customer Relationship Management (CRM) sales systems preferred
**Knowledge, Skills**
**,**
**and Abilities**
1+ year in sales, customer service, call center
Experience in outbound calls or appointment setting calls is a strong asset.

Strong verbal and written communication skills.

Proficient computer skills including the MS Office suite
Proficient computer skills with CRM and Social Networking Apps preferred
Bilingual, knowledge of another language preferred
Qualified attire is required when meeting with clients or representing the company
Professional, coachable, and goal-oriented
Able to work flexible hours, including evenings and weekends
**Work CONDITIONS**
**Work Environment**
Work indoors during all seasons and weather conditions
Comply with the Corporatedress code policy
Reliable internet access
**Work Postures**
Sitting continuously for many hours per day, up to 6 hours per day
**Physical Demands**
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
**Work Hours**
Working beyond “standard” hours as the need arises
**Compensation :**
20$/hr
Postal Code: L6T 5N9
Category (Portal Searching): Sales
Job Location: CA-ON - Brampton
Job Profile ID: S00158
Time Type: Full time
Location Name: Andrews Community Funeral Centre

📌 Business Development Representative (Brampton)
🏢 SCI Shared Resources
📍 Brampton