Manulife is seeking an experienced professional to lead the Global Compliance Testing program and team, with a mandate to evolve the function into a technology-enabled, risk-responsive, and AI-enabled testing model.

Supporting legal entity and Segment CCOs, the individual will be responsible for managing and transforming the program by integrating automation, advanced analytics, continuous monitoring, and AI/GenAI-enabled testing methodologies, while working closely with other teams within Regulatory Assurance and Governance to strengthen coverage, efficiency, governance, and regulatory alignment.
**Position Responsibilities:**
Independently develop and maintain a risk-based control testing program to review and challenge the design adequacy and effectiveness of key regulations / controls across the company
Develop and implement sound sampling methodologies and requirements to be deployed by testers across the company
Establish an automated control validation strategy to efficiently expand coverage of monitoring.

Establish the strategic plan for the design and development of the testing group and the timely execution of testing and assurance to further strengthen the control environment.

Prepare and deliver clear, concise, and actionable reporting to senior leadership and governance committees.

Oversee a global team responsible for executing the risk-based testing program.

Proactively identify and implement testing automation and analytics where appropriate.

Excellent critical and creative thinking, decision-making and innovative problem-solving skills
**Required Qualification:**
Degree ideally in
Legal, Finance or a related field
10 years + of compliance/audit or similar experience, with a good understanding of financial markets, products, services and processes
CPA, CIA or a related designation
Confidence and credibility to deliver and present to Senior Executive leadership and business unit management teams
Ability to foster and build relationships, engage, and influence others, with diverse subject matter experts.

Flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversity
High level of self-motivation and keen sense of “owning” and delivering on project deliverables
Leadership experience working for a global financial institution
Strong understanding of control frameworks, testing methodologies, and risk concepts (inherent, residual, appetite, etc.)
**Preferred Qualifications:**
Knowledge of the Financial Services Industry, with specific focus on testing
Demonstratable understand of investment instruments and a general knowledge of compliance concepts
Accuracy and high attention to detail – clear and precise writing skills
Stakeholder Management – communicates complex and ambiguous topics with clarity and ease, able to interface with different stakeholders at all levels; skilled in both oral and written communication
Experience implementing continuous auditing or monitoring frameworks enabled by analytics or AI.





Experience with AI/GenAI or agent-based solutions in audit or testing.

Exposure to AI transformation or digital enablement initiatives.

Problem solver and decision maker – effectively leverage internal resource and external industry market insights to assimilate, synthesize, and recommend solutions for complex challenges; takes ownership to make informed and timely decisions and own implementation of solutions
Significant experience in regulatory compliance testing
Experience in building diverse, high performing teams
Proven success in building and implementing testing programs to evaluate the design and adequacy of effectiveness of key controls
Self-motivated with strong collaboration and influencing skills
Ability to work under pressure, manage multiple tasks and competing priorities, meet deadlines, and adapt
**Key Leadership Behaviors:**
Robust relationship skills including a demonstrated ability to deal effectively with staff at all levels.

Proven leadership and management skills in achieving departmental, project and individual objectives, and in developing staff.

Excellent customer focus and commitment to quality.

Driving continuous improvement in quality and cost effectiveness of services provided.

Exercising and demonstrating sound business judgment.

Ability to influence in a matrix environment.

Highest level of Integrity accompanied by strong moral and ethical principles
Champion is responsible for AI adoption and innovation and fostering a culture of continuous learning.
**Working Condition**
Will need to travel on occasion, mostly in North America and at times in Asia and Europe.
_#LI-Hybrid_
_#LI-JH_
The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor.

Para obtener más información acerca de nosotros, visite
http://www.manulife.com .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad.

Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas.

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religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo.

Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud.

Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes.

Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a
[email protected] .
**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$129,800.00 CAD - $241,200.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual.

El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación.

Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a
[email protected]
para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar.

También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera.

Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria.

Si se está postulando para este puesto en los EE. UU., póngase en contacto con
[email protected]
para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

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📌 Global Head of Compliance Testing (Montreal)
🏢 Manulife
📍 Montreal