Account Executive, Engagement & Development (Toronto)

Account Executive, Engagement & Development (Toronto)

13 Aug
|
MLSE (Maple Leaf Sports u0026 Entertainment Partnership)
|
Toronto

13 Aug

MLSE (Maple Leaf Sports u0026 Entertainment Partnership)

Toronto

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf

Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one. We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together.

We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose. From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre.

Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club. Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves. So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team. We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply.

Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for.

As an Account Executive, Engagement & Development ,



you will be part of a dynamic group supporting MLSE’s Ticketing initiatives through communications channels, primarily email campaigns. Reporting to the Manager, Engagement & Secondary, you will assist in the development of campaigns for all MLSE brands (Maple Leafs, Raptors, Toronto FC, Argos, Marlies, Raptors 905 and LIVE) across a variety of functions, including Membership, Sales, Suites, Commercialization, and more. In this contract role (12-13 months), you will work with internal stakeholders and external partners to contribute to Ticketing objectives.

Position Type: Full time Contract

Contract Length: October 15 2027

Supporting the overall Ticket Sales & Service communications portfolio by contributing to the end-to-end email campaign process

Assisting the team with project coordination as needed including project briefing, revision, approval, QA and deployment

Supporting Manager with managing campaign load and calendar

Liaising with agency partner and internal stakeholders to facilitate the development of campaigns

Monitoring projects to ensure timeliness, accuracy, and adherence to best practice

Tracking project status, providing regular updates and ensuring timely delivery

Developing engaging copy based on audience and conveying messaging clearly and succinctly

Providing creative direction for asset development to support captivating storytelling

Managing large sets of data securely and with accuracy

Conducting quality assurance to ensure campaigns are error-free in copy, imagery, links, and data

Supporting with other multi-channel campaigns as needed, including mobile app platform management and push notifications

Support department volume and by working cohesively with teammates to ensure all campaigns are met and accurate prior to deployement

Help envision and building reporting dashboards to ensure metrics for campaigns are available readlily





Use metrics to help inform campaign success and learnings to advance communication development Qualifications

1-2 years’ experience working in a digital communications or marketing capacity, either agency or in-house.

Proficient in MS Excel and able to manipulate large sets of data using formulas

Strong copywriting skills for digital platforms (email, blog, social media, app, ads, etc.)

Meticulous attention to detail (grammar, typos, fact-checking) with the ability to produce error-free work

Understanding of design principles for digital platforms and email marketing best practices

Highly organized and able to manage multiple projects at a time in a fast-paced environment

Curiosity and growth mindset with a desire to elevate and optimize existing output

Passionate about the sports and entertainment business with a desire to learn about the industry

Post-secondary education in communications, sports business, media or related discipline

Basic understanding of the NHL, NBA, MLS, and CFL landscapes in an asset

Agency experience is an asset

Knowledge of email marketing platforms (i.e. Salesforce, Conversions.) is an asset.

Job Posting Compensation Range/Rate: $50,000- $60,000

We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt-in for SMS notifications to stay in the loop. At MLSE, we are committed to building an equitable, diverse and inclusive organization.

We are an equal chance employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected].

This email is only for accommodation requests. Resumes sent to this email address will not be considered.

📌 Account Executive, Engagement & Development (Toronto)
🏢 MLSE (Maple Leaf Sports u0026 Entertainment Partnership)
📍 Toronto

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