Brief

F.SHAW MANAGEMENT & CONSULTING INC. is currently seeking an individual for a full-time position as an Account Manager.

FSMCI is a licensed, full service elevator consulting firm that specializes in all aspects in management of elevating devices. With over 300 years of collective elevator and escalator experience on our team, coupled with a growing portfolio of over 500 buildings and 3,000 elevating devices, FSMCI prides itself on working with a prestigious client base that includes some of the most renown management companies in the industry.

Responsibilities

- Manage portfolio of elevators and escalators for various clients (i.e. residential, retail, commercial, governmental).
- Provide regular updates and assistance to our clients, responding to inquiries and addressing any client concerns in a timely manner.
- Liaison between elevator contractor and our clients, coordinating and facilitating meetings with both contractors and clients on a regular basis.
- Prepare proposals and contract documents on an as-needed basis.
- Track and perform follow-ups with customers and clients as required.
- Review contracts and invoices, ensuring accuracy and compliance.
- Plan, execute, and manage client accounts and projects.
- Build relationships with both contractors and clients to ensure brand and project success while ensuring client satisfaction and retention.
- Review TSSA reports with the internal team and provide assistance to clients for resolution on specific items.
- Service call follow ups with contractors to ensure issues are resolved on a timely basis.




- Review and send our inspection reports in a timely manner to the contractors, clients, and respective members on the internal team.
- Scheduling for field team in an efficient manner.
- Perform other duties as assigned.

Job Requirements

- Competency using MS Office Suites (Word, Excel, PowerPoint, Outlook).
- Ability to work in a fast-paced environment.
- Bachelor’s degree in business administration, marketing, or a related field.
- Excellent communication skills in English are required.
- Ability to work independently, remotely, and in a team environment when required.
- Positive attitude with a keen interest for learning, improvement, and individual growth.
- Excellent planning, organizational, and time management skills.
- Keen attention to detail.
- Previous experience in property management industry is considered an asset.

What We Offer

- Competitive salary.
- Excellent health advantages plan (i.e. medical, dental).
- Participation in the company pension plan.
- Performance and profit-based bonus.
- 3 weeks paid vacation.
- Hybrid work environment (i.e. 1-2 days in-office on a weekly basis).
- Opportunity to join a dynamic team in a niche industry that is poised for growth in the near future.

Job Types

· Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits

- Company events
- Flexible schedule
- Mileage reimbursement
- RRSP match
- Work from home

Education:
- Bachelor's Degree (preferred)

Language:
- English (required)

Location:
- Greater Toronto Area, ON (required)

Willingness to travel:
- 25% (required)

Work Location: Remote

📌 Account Manager (Greater Toronto Area)
🏢 F.SHAW MANAGEMENT u0026 CONSULTING
📍 Greater Toronto Area