The Administrative Assistant is accountable for establishing and maintaining an ongoing service-based relationship with the team. The successful candidate will be expected to work from the office Monday to Friday.

The key responsibilities of this role include:

Administration and File Management

- Undertake large and small copying requests, scanning, binding and finishing copied work
- Working with Office Services as applicable
- Receive and process file management requests
- Create new files in the system and undertake all file closing procedures
- Open new file folders and label accordingly
- Work with the practice management system to log and record documents
- Undertake all file management (return or add documents) and file housekeeping procedures to ensure existing client files are constantly up to date
- Understand, identify and process all principle documents within files
- Process archive retrieval requests
- Maintain all filing and work areas in a tidy and orderly manner
- Assist with Know Your Client (“KYC”) and conflict checking procedures in accordance with the firm’s procedures
- Conduct searches as requested




- Keep a record of time spent on various administrative tasks for internal purposes
- Any other duties as requested by the business

Customer Service

- Address any Lawyer and/or Legal Support Services member inquiries in a prompt and efficient manner
- Communicate and liaise with requestor on file management issues
- Consistently and appropriately update the team on progress where appropriate
- Work with team to offer assistance wherever possible

Key Competencies

- Established knowledge of Microsoft Office suite software (e.g., Word, Excel, PowerPoint) and CRMPost-Secondary diploma in Administration or Legal Assistant studies, an asset
- Ability to take initiative
- Flexible and enthusiastic self-starter
- Strong organization and multi-tasking skills
- Strong oral and written communication skills
- Excellent interpersonal skills
- Strong teamwork skills
- Ability to work under pressure and meet deadlines
- Sound knowledge of support services
- A desire to continuously improve skills
- A robust focus on ensuring the highest levels of client service standards are delivered and maintained

📌 Administrative Assistant (Calgary)
🏢 Borden Ladner Gervais LLP (BLG)
📍 Calgary