Duration: 1 Year Contract (Extension Possible, Conversion Possible)

Schedule: 7:00 AM to 6:00 PM (Flexible start times: 7, 8, 9, or 10 AM),

:

- We are seeking an Operations Officer III to provide day-to-day operational support within a high-volume environment.
- This role is focused on processing credit-related activities, managing operational workflows, and ensuring service excellence while maintaining accuracy and compliance standards.
- The position offers an opportunity to gain valuable exposure to small business operations, credit processing, and leadership involvement in small teams and projects.
- Hybrid work arrangement with 4 days onsite at the Edmonton office.
- Training will be fully onsite for the first 3 months.

Responsibilities:

- Manage daily work volumes while meeting established service level agreements and timelines.
- Perform high-volume data entry and administrative processing tasks with a high degree of accuracy.
- Maintain strong attention to detail and quality control standards.
- Exercise sound judgment and escalate issues appropriately when required.
- Adhere to policies, procedures, compliance requirements, and risk controls.
- Communicate effectively with internal partners, external solicitors, and team members.
- Support credit-related operational activities and documentation processes.
- Participate in team initiatives, projects, and other ad hoc operational tasks.
- Maintain consistent attendance, reliability, and productivity standards.
- Handle sensitive customer information with confidentiality and professionalism.

Experience:

- Must have 3-5 years of professional experience in operations, administration, data entry, or a related environment.




- Must have experience working with high-volume transactional or administrative workflows.
- Must have strong computer literacy and the ability to navigate multiple systems.
- Must demonstrate excellent attention to detail and accuracy.
- Must possess solid communication, organizational, and time management skills.
- Banking experience is preferred.
- Credit processing experience is preferred.
- Bilingual experience is considered an asset.

Skillsets:

- Data entry experience.
- Basic computer skills.
- Microsoft Office skills (Word, Excel, Outlook).
- Strong attention to detail and accuracy.
- Quality control and documentation management.
- Effective verbal and written communication skills.
- Ability to manage priorities and meet deadlines.
- Strong judgment and problem-solving capabilities.
- Ability to work independently and collaboratively within a team environment.

Education: Post-secondary education required.

Shift Rotation: Rotation Required, Overtime Possible

About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit https://www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

Recruiter Details: Name: Shubham Deep Gautam

Email: [email protected]

Internal ID: ️ # 26-19429

📌 Administrative Assistant - French # 26-19429 (Edmonton)
🏢 US Tech Solutions
📍 Edmonton