Administrative Assistant – Public Accounting Firm

Location: West End Toronto / Etobicoke, ON

About the Company

Our client is an established Chartered Professional Accounting firm located in the West End of Toronto. The firm provides customized tax, accounting, and business advisory services to businesses and individuals throughout the Greater Toronto Area.

They are seeking a highly organized, professional, and motivated Administrative Assistant to join their team and support the day-to-day operations of the office.

Position Overview The Administrative Assistant will work closely with the Office Administrator to ensure the office operates efficiently while providing a high level of service to clients and internal team members.

This is a hands-on administrative role involving client communication, office coordination, document management, and additional support during personal tax season.

Key Responsibilities

- Assist with daily office operations, including scheduling appointments and maintaining an organized and professional office environment
- Answer incoming calls and emails from existing and prospective clients
- Serve as a point of contact for clients, responding to inquiries promptly and professionally
- Support the onboarding of new clients and assist with preparing client correspondence
- Assist with onboarding new employees and coordinating team meetings
- Maintain office policies, procedures, records, and administrative documentation




- Manage electronic and paper filing of tax returns and other client documents
- Respond to administrative requests from partners and team members accurately and efficiently
- Provide additional administrative support during personal tax season
- Communicate the personal tax submission process to clients, receive and organize documentation, track submissions, and respond to related inquiries
- Assist with general office organization and upkeep as required

Qualifications

- Previous experience in office administration, administrative support, or a similar role
- Excellent organizational, prioritization, and multitasking skills
- Strong written and verbal communication skills
- Professional and confident when communicating with clients
- Strong attention to detail and the ability to manage multiple priorities and deadlines
- Proficiency with Microsoft Office and general office technology
- Comfortable learning current software, systems, and processes
- Experience within a public accounting, tax, financial services, or professional services environment is considered a strong asset

Accessibility & Accommodation

We are committed to providing an inclusive and accessible recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process. Please let us know if you require an accommodation, and we will work with you to meet your needs.

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