Part-Time Administrative Assistant

Wooden Hearts & The Canadian Woodenware Manufacturing (TCWM)

Location: 12 Ontario Street, Unit #9, Orillia, Ontario

Position: Part-Time

Hours: Approximately 15–25 hours per week

Website: www.woodenhearts.ca

About Us

Wooden Hearts is a growing Canadian woodworking company specializing in custom furniture, cabinetry, architectural woodworking, and commercial projects.

The Canadian Woodenware Manufacturing (TCWM), a division of Wooden Hearts, manufactures Canadian-made home and garden products including trellises, planter boxes, birdhouses, arbors, seasonal décor, and other wooden products supplied to retailers across Canada and the United States.

We're looking for a friendly, organized, and dependable Part-Time Administrative Assistant to help keep both sides of the business running smoothly.

This is a hands-on role for someone who enjoys variety. One day you may be preparing invoices and entering expenses, and the next you may be helping process a wholesale order or coordinating the schedule with our shop team.

What You'll Be DoingBookkeeping & Invoicing

- Preparing and sending customer invoices
- Entering bills, receipts, expenses, and other transactions
- Keeping customer and vendor records organized
- Assisting with accounts receivable and following up on outstanding invoices
- Organizing paperwork and records for our accountant/bookkeeper
- Maintaining accurate digital and physical records
- Helping with basic financial and administrative reporting

Orders & Customer Service
- Receiving and processing customer and wholesale orders
- Entering orders and maintaining accurate customer information
- Communicating with customers regarding orders, timelines, and general questions




- Coordinating with the shop team to confirm production and delivery timelines
- Preparing order paperwork, packing slips, and related documentation
- Helping resolve basic customer service issues
- Maintaining professional communication with retail and wholesale customers

Scheduling & Office Administration
- Managing and updating company calendars
- Scheduling appointments, deliveries, meetings, and other activities
- Answering and directing phone calls and emails
- Organizing documents, files, and company records
- Assisting management with day-to-day administrative tasks
- Helping keep the office organized and running efficiently
- Supporting both Wooden Hearts and TCWM as needed

What We're Looking For You don't need decades of administrative experience, but we're looking for someone who has worked in an office, administrative, bookkeeping, customer service, or similar role and is comfortable taking ownership of their responsibilities.

The ideal person is

- Organized and detail-oriented
- Reliable and able to work independently
- Friendly and comfortable communicating with customers
- Comfortable working with numbers and basic bookkeeping
- Confident using computers, email, spreadsheets, and office software
- Able to manage several different tasks and priorities
- Comfortable asking questions when something isn't explicit




- Interested in learning how a growing manufacturing business operates

Experience with Microsoft Office, Excel, Outlook, bookkeeping/accounting software, invoicing, or order processing is considered an asset. Experience working in a small business, manufacturing company, construction company, trades business, or similar environment is also an asset.

What the Job Is Like

We're a small and growing company, so this isn't a traditional corporate office where every responsibility fits neatly into a .

We work as a team, things move quickly, and everyone helps where needed.

We're looking for someone who likes that kind of environment — someone who can stay organized, solve small problems independently, and help take administrative work off the management team's plate.

As Wooden Hearts and TCWM continue to grow, there may also be opportunities for the responsibilities and hours of this position to grow.

Schedule

- Part-time
- Approximately 15–25 hours per week
- Weekday/daytime hours
- Schedule can be discussed with the successful candidate
- Position is based in Orillia, Ontario

Compensation Compensation will be based on experience.

How to Apply

Please send us your resume along with a short introduction telling us a little about yourself, your previous administrative experience, and why you think you'd be a good fit for Wooden Hearts and The Canadian Woodenware Manufacturing.

We're looking for someone who wants to become a reliable part of a growing Canadian manufacturing business and help us stay organized as we continue to expand.

Pay: $20.00-$25.00 per hour

Benefits

- Casual dress
- On-site parking

Work Location: In person

📌 Administrative Assistant (Orillia)
🏢 The Canadian Woodenware Manufacturing
📍 Orillia