As a Plan Management Administrator, you play a key role in ensuring our clients and members receive seamless, accurate, and high‑quality service. You’ll help maintain the integrity of plan designs, and support eligibility requirements. This is a great opportunity for someone who enjoys detailed, meaningful work and wants to deepen their expertise administration within a supportive and collaborative environment.

Principal Responsibilities:

- Pay-direct Identification Card Production and Packaging
- Inventory
- Booklet Drafting
- Web Support
- Menu Management
- Logos
- Billings
- Daily Mail /Manual Updates
- File Transfers
- Health Spending Accounts
- SIN / Cert Cross Reference
- Project Participation and Testing
- Customer and Quality Service
- Training and Support
- Plan Design Maintenance (Amendments and Terminations)
- User Acceptance Testing (UAT)

Knowledge, skills, and experience:

- Strong organizational skills
- Ability to manage heavy workloads and consistently set priorities to meet and surpass service standards.
- Problem Solving abilities however,



serious issues are brought to the attention of the Team Lead or Manager
- Good understanding and knowledge of internal workings of department for training/backup purposes
- Strong PC knowledge in standard applications: WORD, EXCEL.
- Knowledge of Mike’s tool and able to competently manipulate data files
- Initiative and self-motivated and supportive of Quality Assurance Program.
- Excellent verbal and written communication skills
- Strong problem solving skills, working independently bringing serious issues to the Team Lead or Manager.

Job Type: Full-time Pay: $37,732.50 per year

Benefits

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Versatile schedule
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

Experience:
- Administrative: 1 year (preferred)

Work Location: Hybrid remote in Greater Sudbury, ON P3E 5R2

📌 Administrator - Plan Management (Greater Sudbury)
🏢 ClaimSecure
📍 Greater Sudbury