Career Chance:

Associate Manager, Benefits Plans – Edmonton

Formed in 1952, CLAC is a national union representing over 60,000 workers in almost every sector of the economy. Based on values of respect, dignity, and fairness, CLAC is committed to building better workplaces, better communities, and better lives. CLAC is an affiliated member of the World Organisation of Workers.

We are currently accepting resumes for an Associate Manager, Benefits Plans to join the Benefits and Retirement Team. This is a full-time, permanent position in our Edmonton Member Centre.

Job Summary:

The Associate Manager, Perks Plans supports the effective management and administration of the Benefits Plans providing specialized expertise, project support, and coordination across a variety of plan activities while working closely with internal and external stakeholders on governance activities, plan initiatives, communications, and complex matters. This position includes multi-jurisdictional responsibilities with travel.

Key Responsibilities:

Benefits Plans Expertise, Regulatory Compliance and Governance Support

- Provides advanced expertise to support consistent interpretation and application of plan provisions.
- Monitors and assesses regulatory changes and their impact on the plans.
- Interprets plan provisions and requirements providing recommendations for application.
- Evaluates routine plan design and pricing changes to support ongoing effectiveness of the plan.
- Coordinates Board of Trustees communications, and governance activities.
- Prepares analysis and recommendations to support Board discussions and decision-making.
- Utilizes and supports benefits administration systems and databases in collaboration with subject matter experts and system partners
- Supports implementation of Board decisions and governance priorities.
- Provides advanced expertise to address complex member, representative, signatory employers, and operational issues requiring interpretation of the plans.
- Acts as a key escalation point for complex issues involving plan interpretation, member issues, and plan matters.

Education, Communication and Engagement
- Develops and delivers education sessions and presentations for members, stewards, representatives, and signatory employers, partnering with specialists as needed.
- Coordinates education and communication activities to promote understanding of the plans and related changes.
- Develops communication materials related to the Benefits Plans, plan changes, and initiatives in partnership with specialist input as required.




- Provides subject matter expertise and responds to complex enquiries from members, representatives, signatory employers, and stewards.
- Builds relationships with key stakeholders to support engagement and plan understanding.
- Identifies opportunities to enhance education and communication efforts.

Financial Support
- Support development of the annual budgets and funding models.
- Provides analysis and expertise to support financial planning and decision-making.
- Partners with the Benefits & Retirement Finance Business Partner to support financial reporting, planning, and operational requirements.
- Reviews financial information related to plans and identifies issues requiring further analysis or action.
- Provides recommendations to support financial decision-making related to the Benefits Plans.

Strategic Priorities, Plan Enhancements and Emerging Issues
- Supports and participates in strategic initiatives, that align with organizational priorities and the objectives of the Benefits & Retirement team.
- Supports the planning and implementation of strategic initiatives, plan enhancements, and special projects across the Benefits Administration team.
- Researches industry trends, emerging issues, and conducts industry benchmarking and competitor analysis.
- Evaluates and provides recommendations on opportunities to enhance plan effectiveness.
- Assesses emerging issues and potential impacts to the plan.
- Prepares analysis, and recommendations to support strategic initiatives and organizational priorities.
- Monitors strategic initiatives and identifies opportunities for continuous improvement.

Qualifications:

- University degree with a specialization in Business Administration, Commerce, Human Resources or another related field or equivalent work experience.
- Group Benefits Associate (GBA) designation or demonstrated progress towards the achievement of the GBA designation required. Certified Employee Benefits Specialist (CEBS) designation considered an asset.
- Minimum 5+ years' experience administering or managing complex group benefits plans.
- Experience interpreting benefit plans, applicable legislation, and regulatory requirements.




- Experience supporting benefit plan governance, financial management principles, and stakeholder engagement.
- Strong knowledge of benefit plan administration, funding arrangements, compliance, and industry best practices.

Skills and Experience:

- Strong analytical and problem-solving skills with the ability to interpret and present information accurately, identify issues, and develop practical recommendations.
- Excellent communication and interpersonal skills with the ability to explain complex benefit information to a variety of audiences.
- Strong planning and organizational skills with the ability to manage multiple priorities and deadlines.
- Demonstrated ability to interpret legislation, plan provisions, and regulatory requirements and apply them in a practical manner.
- Continuous learner with the ability to adapt to changing priorities, legislation, and business needs.
- Proficient in Microsoft Office, Excel, Outlook, PowerPoint

Reporting and Accountability: This position reports directly to the Manager, Benefits Plans

Compensation:

The annual salary will range from $82,986 to $118,552.

To Apply:

Please submit your cover letter and resume to Jim Doornbos, Benefits and Retirement Director at [email protected] and indicate in your application where you came across the position.

Application Deadline: August 21, 2026

Approximate Start Date: To be determined

CLAC offers a competitive wage and excellent benefit package, as well as the opportunity to work in a dynamic, rewarding, and challenging workplace community.

More information on CLAC can be found at www.clac.ca.

We thank all applicants for their interest, but only candidates under consideration will be contacted.

Please note that artificial intelligence (AI) tools may be used at certain stages of our recruitment and selection process.

CLAC is committed to providing accommodations for people with disabilities. If you require an accommodation at any stage of the hiring process, we will work with you to meet your needs.

Pay: $82,986.00-$118,552.00 per year

Ability to commute/relocate

- Edmonton, AB T5V 1B8: reliably commute or plan to relocate before starting work (required)

Education:
- Bachelor's Degree (required)

Experience:
- Administering or managing complex group benefits plans: 5 years (required)

Licence/Certification:
- Group Benefits Associate (GBA) designation (required)
- Certified Employee Benefits Specialist (CEBS) designation (preferred)

Work Location: In person

📌 Associate Manager, Benefits Plans (Edmonton)
🏢 CLAC Union
📍 Edmonton