Become an Associate Operations Support with RBC in Toronto, Canada. This full-time role focuses on managing escalations, processing payments, and enhancing team efficiency through diverse operations tasks. RBC seeks detail-oriented candidates for the Associate Operations Support role to bolster daily operations.

You will manage critical payment processing, handle escalations, and assist a team of five members. This position also allows you to identify process improvements and contribute to workflow efficiencies within a collaborative work workplace. Key Responsibilities:

- Manage escalations and investigations effectively
- Process beneficiary requests for Royal Trust business
- Support daily operations for a five-member team
- Process bill payments, including CRA and Insurance transactions
- Maintain and update procedural documentation Requirements:
- Strong analytical and mathematical skills
- Ability to manage high volumes during peak times
- Knowledge of mutual funds and account reconciliation is beneficial
- Familiarity with ServiceLink, Berton BankWires, and Excel
- Willingness to work overtime as needed Drive efficiency and manage escalations while enhancing your skills at RBC in Toronto.

📌 Associate Operations Support at RBC (Toronto)
🏢 RBC
📍 Toronto