Looking for a career with one of Canada's Best Managed Companies?

Abbotsford

Hyundai, part of Trotman Auto Group, is seeking an experienced automotive professional to join our team as a Warranty Administrator. This is not an entry-level administrative or data-entry position.

The Warranty

Administrator plays a critical role in Service Department profitability and requires a deep understanding of dealership operations, repair order workflow, technician labour operations, OEM warranty requirements, manufacturer compliance, and revenue recovery opportunities. We are looking for someone who understands automotive repairs, warranty labour times, technician documentation, parts usage, warranty coding, and how to maximize warranty recovery while maintaining OEM compliance and minimizing chargebacks.

What We Offer Competitive salary of $60,000 - $65,000 per year

Comprehensive benefits package including extended health and dental

Employee Assistance Program (EAP)

RRSP program

Paid time off

Employee vehicle purchasing and service discounts

Ongoing training and professional development

Growth opportunities opportunities within Trotman Auto Group A stable, respected automotive organization recognized as one of Canada's Best Managed Companies

Compensation will be based on relevant experience and training requirements. Candidates with direct OEM Warranty Administrator experience may qualify for compensation at the higher end of the range. Who We're Looking For We're seeking an experienced automotive dealership professional with a strong understanding of Service Department operations, warranty processes, and OEM compliance.

To Be

Considered,



Candidates Must Possess One of the Following: 2+ years of Warranty Administrator experience within an OEM dealership environment OR 3+ years of Senior Service Advisor experience within an OEM dealership

3+ years of Journeyman Automotive Technician experience within an OEM dealership

3+ years of 3rd or 4th Year Apprentice Technician experience within an OEM dealership

3+ years of Shop Foreman, Dispatcher, or Tower Operator experience within an OEM dealership Please note: Candidates without relevant dealership experience in one of the above capacities will not be considered.

Schedule: Full‑Time Compensation: $60,000 - $65,000 per year What Makes Someone Successful In This Role The ideal candidate understands: OEM warranty policies and procedures

Technician operations and repair order workflow

Warranty labour operation coding

Labour times and reimbursement opportunities

Straight-time recovery opportunities

Service campaigns and manufacturer recalls

Warranty compliance and documentation requirements

First-submission accuracy and chargeback prevention

Warranty audits and audit recovery opportunities

Revenue leakage identification

Parts and labour relationships

Vehicle systems and repair processes





How warranty performance impacts Service Department profitability What Your Day Will Look Like Review repair orders, technician stories, and supporting documentation for warranty eligibility

Validate labour operations, coding, parts usage, and claim accuracy

Process and submit warranty claims in accordance with OEM requirements

Identify missed labour operations and reimbursement opportunities

Work closely with Technicians, Service Advisors, Parts, and Management

Follow up on denied claims and obtain required authorizations

Monitor claim acceptance rates, warranty receivables, and chargebacks

Support warranty audits and recovery initiatives

Ensure compliance with manufacturer policies and procedures

Stay current on recalls, campaigns, technical bulletins, and warranty policy changes

Maintain detailed and accurate warranty records

Help maximize warranty reimbursement while protecting dealership compliance Why This Role Matters Warranty commonly represents a significant portion of a Service Department's labour sales. The successful candidate will do more than process paperwork. They will understand the repair, identify reimbursement opportunities, reduce chargebacks, support compliance, and contribute directly to departmental profitability.

Apply Today

If you're an experienced automotive dealership skilled looking for a long-term opportunity with a respected organization, we'd love to hear from you.

Trotman Auto

Group is an equal-opportunity employer. Only those selected for an interview will be contacted. #INDHIGH APPLY NOW Apply with Indeed

📌 Automotive Warranty Administrator (Abbotsford)
🏢 Trotman Auto Group
📍 Abbotsford