WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only non-profit social enterprise that brings worlds of coverage and care together, all in one place.

We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary: CAD $38,774.00 - 53,699.00

Greenshield Health lies at the core of the enterprise’s mission to provide better health for all.

Greenshield

Health aims at looking at the patient holistically and using the right treatment to achieve better health outcomes. Embracing a dynamic, fast-paced approach, Greenshield Health adapts swiftly to the ever-changing landscape of healthcare, demonstrating agility in the face of growth and transformative shifts across the industry. With a steadfast dedication to innovation and adaptability, Greenshield Health stands as a beacon in the pursuit of comprehensive and accessible healthcare solutions for individuals and communities.

The Clinical Administrator reports to the Clinical Services & Administration Supervisor

Responsibilities in the role may be but are not limited to:

- Updating records with new registration and liability insurance
- Setting up accounts on the platform (adding documents, qualifications, governing bodies and rates/roles)
- Maintaining mailing lists
- Maintaining resource list
- Sending training certificates/reminders
- Creating PDF and Web fillable forms
- Ensuring French forms match the English versions
- Maintaining Document Control
- 3rd Party Record Requests
- Completing attendance letters




- Creating meetings on Zoom & Teams for Virtual Case Consults and Webinars
- Taking attendance for our records
- Creating and sending certificates
- Emailing registrants for topics/cancellation
- Emailing presenters for more info/if they need tech help before the webinar
- Processing monthly invoices

WHO WE'RE LOOKING FOR We’re not looking for just anyone. We’re looking for a unique individual with a big brain and a big heart who wants to help us create better health for all Canadians.

- Fluent communication in both English and French languages
- Completion of a recognized post-secondary administration program at the diploma level or equivalent
- Three (3) years related administrative support experience, preferably in the health care sector
- Previous on the job word processing, data base and spreadsheet software experience
- Experience with electronic scheduling tools
- Excellent organizational, time management and prioritization skills
- Excellent verbal and written communication
- Excellent interpersonal and customer service
- Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to clients
- Ability to maintain and protect client confidentiality
- Ability to produce high quality, reliable work
- Ability to work well under pressure and prioritize multiple tasks
- Ability to use valuable judgement in assessing difficult situations

THE NICE TO HAVES
- Experience working in a health care environment
- Advanced experience in Microsoft Office Suite of programs

THE CULTURE We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs.



We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.

Please let us know of any accommodation through [email protected]. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

📌 BILINGUAL CLINICAL ADMINISTRATOR - HYBRID (Toronto)
🏢 Green Shield Canada
📍 Toronto