Join Cognizant as a Bilingual Deskside Technician in Quebec, providing essential End User Computing support. Utilize your skills in desktop support, hardware troubleshooting, and maintaining high user satisfaction onsite. This role requires solid technical expertise, including 5+ years in Deskside Support, supporting Windows 11, Microsoft Office 365, and utilizing ITSM tools.

You will deploy and manage end-user devices while ensuring seamless operations across diverse hardware and software environments. Excellent customer service and bilingual proficiency in English and French are mandatory for effective communication with users and IT teams. Key Responsibilities:

- Deploy and configure end-user devices following enterprise standards




- Provide deskside support for hardware and software issues
- Diagnose and repair desktops, laptops, and mobile devices
- Manage service requests and incidents effectively
- Maintain accurate inventory records of assets Requirements:
- 5+ years experience in Deskside or IT support
- Proficient in Windows 11 and Microsoft Office 365
- Hands-on hardware troubleshooting skills
- Bilingual in English and French
- Onsite availability in Kirkland, Quebec Support users with exceptional IT solutions as a Bilingual Deskside Technician at Cognizant in Quebec.

📌 Bilingual Deskside Technician in Quebec (Montreal)
🏢 Cognizant
📍 Montreal