Role: Bot Developer

Location: Canada - Remote

Responsibilities:

- Lead technical project development for Conversational AI (CAI) solutions, focusing on innovation and scalability.
- Collaborate with the Implementation Squad to ensure smooth project deliveries and reduce risks.
- Drive the integration of new features and third-party system integrations to improve profitability.
- Ensure the delivery of customer-valued, easy-to-consume services.
- Provide project estimations and solution ideas to reduce risks and achieve revenue targets.
- Design, develop, train, and optimize chat and voice bots to meet customer needs.
- Implement current features, including external application integrations.
- Enhance Generative AI applications, such as FAQ and Knowledge Base Systems, Copilot system,



text summarization, language translation, user profiling, and personalization.
- Drive innovation within the CAI Bot Development Center of Excellence.
- Train bot Natural Language Understanding (NLU) models and analyze bot performance.
- Assess project issues and provide use case counseling.
- Create and maintain comprehensive documentation and guidelines.
- Design and deliver training programs for team members and customers.

Regards

Praveen Kumar

Talent Acquisition Group – Strategic Recruitment Manager [email protected] | Themesoft Inc

📌 Bot Developer (Toronto)
🏢 Themesoft
📍 Toronto