If you thrive in a fast moving environment where no two days look quite the same this could be your kind of role As Brand &
- Communications Manager youll play a pivotal role in influencing and guiding how Sun Peaks Resort and the Sun Peaks Grand Hotel show up in the world Youll lead the day to day delivery of communications across owned earned and shared channels while keeping a talented team moving forward Priorities can shift quickly in a mountain resort so were looking for someone who brings energy sound judgement and a positive solutions focused approach to the daily pivots that come with the territory This is a hands on People Leader role with real autonomy Youll oversee three direct reports keep plans and projects on track provide clear direction and feedback and confidently manage the details all while coaching your team to think innovatively and approach deadlines with care and transparency Youll be equally comfortable guiding campaign delivery shaping content and messaging overseeing social and e newsletter channels and working with external social monitoring and publishing platforms Youll also oversee key internal communications activities including the day to day operation of our internal communications platform and collaborative support of our Employee Experience team to keep employees informed connected and engaged Curiosity about performance is equally important Youll be comfortable reporting on communications activity interpreting analytics and using those insights to help guide decisions refine approaches and strengthen results And the backdrop is hard to beat Youll do it all surrounded by mountains outdoor adventure and a welcoming resort community For someone who loves communications developing people and life in the mountains its a pretty compelling combination Compensation Information 80000 per annum Physical Requirement Medium; work activities involve handling loads up to 20kg; predominantly in an indoor setting This job position requires physical presence at the designated location The perks and benefits youll get to enjoy WinterSummer Season Lift Trail and Golf passes Initial entitlement to three weeks of paid vacation Advantages plan and additional wellness components including Health Spending Account and EFAPParticipation in our RRSP and matching DPSP programs Company supported training and professional development opportunities Dining discounts within our hotel &
- Resort owned outlets Retail discounts in our Resort owned outlets Friends and family rates at the Sun Peaks Grand Hotel Reciprocal programs with partnering ski areas & hotels Eligibility for our Pay for Performance incentive bonus program after qualifying period awarded to top performersSkills you bring with you Post secondary education in Marketing Communications PR Journalism or a related fieldMinimum 5 years of experience in communications marketing PR or digital media Experience in tourism hospitality or resort industries is an asset but not required Must have experience leading a team with direct reportsStrong organizational and project management skills; proven ability to handle multiple and evolving prioritiesExcellent writing editing and content development skills across digital and print platformsHands on experience with social media management engagement content creation reportingKnowledge of media relations activities drafting press materials pitching and taking inquiriesFamiliarity with email newsletter platforms and communications technology toolsProven ability to collaborate cross functionally with creative digital marketing and operational teams to achieve shared goalsExperience with issues management and coordinating crisis communications response preferredKnowledge of analytics tools for tracking communications performanceA passion for outdoor recreation skiing snowboarding biking golfing is considered a solid assetMust be able to ski or snowboard confidentlyValid drivers licensePrimary Responsibilities Team Leadership Supervise and mentor a coordinator and two specialists within the brand & communications divisionProvide day to day project oversight and guidance ensuring deadlines and quality standards are metReport progress risks and recommendations to the Director of Brand &
- CommunicationsBrand Strategy &
- Messaging Execution Translate brand strategy into actionable communications plans across owned earned and shared mediaDevelop messaging frameworks and content calendars that support seasonal campaigns and corporate initiativesCraft and edit copy or guide copy creation for campaigns newsletters blogs social web and media ensuring brand voice and consistencyEnsure in resort communications guest messaging village touchpoints signage align with brand standardsMedia &
- Public Relations In partnership with the Director manage media relations including drafting and distributing press releases coordinating interviews and maintaining media listsSupport proactive earned media opportunities while monitoring coverage to track brand reputation through the Meltwater platformAssist with community relations and stakeholder communications to support local engagementDigital &
- Social Media Manage daily operations of all SPR and SPG social media channels and the Meltwater platform including content creation scheduling monitoring and engagement in collaboration with the Digital Media SpecialistCollaborate with the Marketing team members on campaign alignment ensuring organic social reflects paid initiatives while protecting brand integrityOversee newsletters ensuring timely brand consistent distributionInternal &
- Guest Communications Coordinate internal messaging and employee updates in collaboration with the Communications CoordinatorOversee guest facing communications such as operational updates event messaging and issues responseOversee the Internal Communications and Collaboration Platform Alpine Connect 20 Beekeeper customer data platform and guest survey platform in collaboration with the Communications Technology SpecialistSupport community and partner communications to reinforce positive relationshipsCrisis and Issue Planning and Response Maintain crisis communications protocols and issue management playbooks ensuring readiness for rapid responseDraft holding statements FAQs and response content under direction of the DirectorWhy join us We are Canadas second largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests Our people are at the heart of what we do making a difference to our guests and our workplace every single day Thats why we invest in the employee experience; to ensure everyone can be at their best and live our values No matter who you are or your career journey to date once you join the team at Sun Peaks youll get to feel part of our special community right away You and your wellbeing matter to us; youll have plenty of opportunities to grow and learn as well as enjoy everything our beautiful mountain resort has to offer In return we expect you to be passionate about working together to create special memories for our guests while taking care of our precious environment for others to enjoy into the future We are an equal opportunity employer committed to building a diverse and inclusive culture and encourage applications from all qualified individuals We acknowledge that we live work and play on the traditional territory of the Secwpemc People Apply Now copy & paste the link into a new browser httpssunpeaksclearcompanycomcareersjobse9ecb72e 3a3a d5a8 1b2a d065ff8daf87applysource3785087 CS 58771
📌 Brand & Communications Manager (Canada)
🏢 Sun Peaks Resort
📍 Canada
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