Elevate guest experiences at Cabot Revelstoke Mountain Lodge in Revelstoke, BC as a Guest Services Manager. Lead a team dedicated to luxury service and enhance every guest journey. As a key member of the Cabot Revelstoke team, the Guest Services Manager oversees all guest services operations for this luxury property.

This full-time, on-site role demands strong leadership in ensuring personalized service, managing guest feedback, and coordinating with various departments. You will maintain high standards of luxury service while fostering a guest-focused culture. Key Responsibilities:

- Oversee guest interactions during their entire experience
- Manage guest concerns and service recovery effectively
- Ensure VIP treatment and special requests are fulfilled




- Coordinate seamless operations across various departments
- Lead and develop the guest services team for excellence Requirements:
- Experience in guest services or hotel front office
- Strong understanding of luxury service standards
- Proven leadership and team management skills
- Excellent communication and problem-solving abilities
- Versatile availability for evenings and weekends Take charge of guest experiences, leading a dedicated team in delivering luxury service at Cabot Revelstoke Mountain Lodge.

📌 Cabot Revelstoke Guest Services Manager
🏢 Sutton Place Hotels]
📍 Revelstoke