CEO, Head of Global Services Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on‑demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun.

We see no borders, move at a fast pace, and are never afraid to break the mold. As the CEO, Head of Global Services, you will join a group of hands‑on executives to drive the growth and operational excellence of Toptal. You will be the chief architect of each solution.

You will work to build and lead the full‑scale execution of Toptal’s qualified services—including all Professional Service‑related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply‑demand scenarios and expose planning logic through modular, API‑like interfaces—enabling teams across Toptal to interact with talent as if it were talent‑as‑a‑service.

This is a remote position. Resumes and communication must be submitted in English. Build and own the vision, strategy, and execution plan for Toptal’s services function—including all service lines. Provide hands‑on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.





Partner cross‑functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company‑wide initiatives. Drive a high‑performance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs. Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross‑functional dependencies.

Conduct a comprehensive assessment of each service line, including organizational structure, team capabilities, operational processes, and performance metrics. Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities. Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.

Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings. Achieve significant growth in gross revenue and pipeline volume across all Services. Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.





Refine and scale processes and systems that support seamless service delivery, resource management, and cross‑functional collaboration. Achieve consistent delivery of business goals through a high‑performing, aligned leadership team across all service lines. Scale the operational infrastructure to support anticipated growth, including technology and processes.

Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends. Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred. 10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology‑driven environments.

Proven track record of successfully leading multi‑service line operations with accountability for P&L;, growth, and operational excellence.

Experience at a technology or hyper‑growth company is strongly preferred. Management consulting experience at a top‑tier firm (e.g., Exceptional strategic thinking and problem‑solving skills, with the ability to make data‑driven decisions in ambiguous environments. Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.

Experience driving cross‑functional collaboration and alignment across sales, marketing, delivery, and support functions. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups. Quality. Willingness to travel to meet with clients, team members, and stakeholders. Full‑time

📌 CEO, Head of Global Services (Moncton)
🏢 Toptal
📍 Moncton