Senior Premium Support Lead (Bilingual EN/PT) (Montreal)

Senior Premium Support Lead (Bilingual EN/PT) (Montreal)

13 Aug
|
Airbnb
|
Montreal

13 Aug

Airbnb

Montreal

Airbnb is seeking a Senior Specialist, Premium Support to join our Community Support team in Canada. You will provide exceptional end-to-end customer service for reservations, especially in the Luxury segment, handling complex cases with empathy and robust problem-solving. The role requires fluency in English and Portuguese, 6+ years in multicultural hospitality customer service, and willingness to work evenings and weekends, with on-call duties and cross-functional collaboration.

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📌 Senior Premium Support Lead (Bilingual EN/PT) (Montreal)
🏢 Airbnb
📍 Montreal

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