Be the frontline for customer support at Voices as a Specialist. This remote job emphasizes high-touch service and platform integrity for a wide-ranging clientele from Voice Over Talent to corporate accounts.As part of the Delivery & Operations department, you will proactively resolve customer questions while ensuring safety and trust within the platform. Your role will utilize your knowledge of tools like Salesforce and AI-powered support technology to deliver seamless service and valuable insights.Key Responsibilities:- Triage and respond to priority customer inquiries- Review submissions for authenticity and legitimacy- Collect and tag data accurately for insights- Collaborate cross-functionally to address customer issues- Recommend improvements for workflow efficiencyRequirements:- College diploma in Marketing or equivalent- Experience in advanced customer support settings- Fluent in English; Spanish is beneficial- Familiar with Salesforce and AI support tech- Exceptional time management and agility in tasksEnhance customer experiences and contribute to the Voices community with your skills and expertise.#J-18808-Ljbffr

📌 Customer Support Specialist - Voices Remote Role - Remote (Winnipeg)
🏢 Avee Health
📍 Winnipeg