Join LGM as a Performance and Effectiveness Specialist, focusing on automated claims adjudication and process optimization in a hybrid work model. Drive excellence in warranty services for the Canadian automotive sector. This role will leverage your skills in assessing and optimizing business rules while fostering a collaborative working setting.

You'll support change management initiatives and develop training materials that empower the Customer Experience team. Enhancing operational workflows and customer satisfaction will be key to your success in this position. Key Responsibilities:

- Lead governance for automated adjudication processes
- Identify and implement business rule enhancements
- Facilitate effective reporting and data management




- Support process design and operational needs
- Train teams on best practices in claims handling Requirements:
- 3+ years in the automotive sector and process improvement
- Proficient in MS Office and relevant reporting tools
- Excellent communicator with presentation skills
- Experience with workflow optimization and business rules
- Bilingual capabilities are an asset Elevate your career at LGM by driving performance improvements in claims processing for enhanced dealer and customer experiences.

📌 Claims Optimization Specialist LGM (Vancouver)
🏢 Medisca Pharmaceuticals
📍 Vancouver