PolyAI is expanding its support team to triage feature requests, faults and more, ensuring client satisfaction with empathy and attention to detail. You will own the lifecycle of support tickets, translate requests into AI prompts, diagnose issues from live calls, and collaborate with services and success teams to maximize product value for global clients.
We offer a WFH allowance, health insurance, and a sabbatical program after five years to support long-term growth.
📌 Client-Facing AI Platform Support Engineer (Canada)
🏢 Doist
📍 Canada