Become a key contact for clients as a Client Experience Specialist in a hybrid position at JFE Shoji Power Canada in Burlington. This role emphasizes managing client interactions and fulfilling orders seamlessly. In this key role, the Client Experience Specialist acts as the main liaison for various accounts, overseeing the entire order cycle from inception to delivery.

Collaborating with departments such as Operations and Business Development, you will ensure that client expectations are met and strengthened throughout the process. Key Responsibilities:

- Cultivate and manage long-term client relationships
- Ensure internal communication regarding client needs and commitments
- Coordinate order fulfillment and issue resolution
- Provide regular updates on order progress and any risks
- Support cross-functional teams during client meetings Requirements:
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- At least 2 years of experience in client service roles
- Proficient in using ERP systems for order tracking
- Ability to work collaboratively across departments Enhance client experiences and ensure satisfaction as a Client Experience Specialist with JFE Shoji Power Canada.

📌 Client Experience Specialist - JSC Hybrid Role (Burlington)
🏢 JFE Shoji Power Canada
📍 Burlington