Join Map2Close as our Client Strategy & Revenue Operations Lead (Remote)

About Map2Close

Map2Close is a B2B sales enablement and revenue operations partner. We embed directly inside our clients' sales organizations and rebuild how they sell: CRM and sales systems, training and coaching programs, compensation structures, hiring pipelines, and the reporting leadership actually reads. We are not a staffing agency and not an outsourced admin desk. Every engagement is run by someone who understands sales well enough to redesign it.

The Role

We're hiring a Client Strategy & Revenue Operations Lead to own the day-to-day strategic relationship on one of our flagship enterprise accounts: a multi-brand organization selling both software and complex, service-delivered offerings across several international offices. This is not a client management or inbox-and-calendar role. You'll own understanding the client's entire commercial engine deeply enough to design real solutions, get them approved, and either execute or manage execution to completion.

Core Responsibilities:

Strategic Gameplan Ownership

- Turn ambiguous client requests into a written plan: problem statement, options, recommendation, timeline
- Bring every plan to the Director for approval before execution
- Execute personally or scope into clear tickets and project-manage to completion

Revenue Systems Fluency

- Diagnose CRM pipeline architecture across multi-brand, multi-region setups: lead routing, ownership, automation
- Understand outbound engagement platforms, dialer/telephony integrations
- Spot data hygiene issues that quietly wreck reporting

Sales Enablement & Coaching Strategy

- Design cold call and demo playbooks per product line and vertical
- Build objection-handling frameworks, call-grading rubrics, qualification frameworks
- Run a recurring coaching cadence: call labs, 1:1 coaching, onboarding curricula

People & Organizational Design

- Model compensation and bonus structures, present tradeoffs




- Build performance improvement frameworks with clear triggers and thresholds
- Design onboarding and screening programs for current hires and expansions

Executive & Stakeholder Communication

- Translate raw operational data into leadership-ready narratives
- Own recurring reporting cadences and build the quarterly business review

What We Expect Every Week

- Written recap within the same business day of every call or session
- Every standing meeting run against a fixed agenda, next meeting locked before the call ends
- Decisions presented as side-by-side options, not a single take-it-or-leave-it
- Follow up exactly once when something goes quiet, never chase repeatedly

NOTE - This is a fractional (Part-time) role with potential of turning into Full time with the following Hours:

- This is an Ongoing engagement, roughly 28 to 35 hours a month of active deliverable work, plus standing availability for the weekly cadence and same-day responsiveness. Workload is based on real tracked data and expected to grow as the account expands.
- Must be available during all work hours (9AM-5PM) in your respective timezone

Compensation:

- Base salary: $23,400 to $29,200 USD annually ($32,000 to $40,000 CAD)
- On-target earnings (OTE): roughly $38,000 to $52,000 USD annually ($52,900 to $70,300 CAD)
- This comes from variable project fees, scoped and quoted per deliverable before work begins
- Along with a quarterly bonus, based on account retention, growth, and delivery performance
- This range reflects our primary hiring regions and may be adjusted based on your skillset and experience

Qualifications

- 5+ years combining direct sales or sales leadership with systems or ops responsibility
- Deep, hands-on fluency with HubSpot or Salesforce class CRM and outbound sales tooling
- Excellent written communication, comfortable being the named author of a document a CEO will actually read
- High emotional intelligence and low ego

Nice to Have(s)

- Experience inside a client-facing consultancy or agency managing a strategic account
- Background in sales training, coaching, or enablement
- Experience across multiple brands, product lines, or regions

📌 Client Strategy & RevOps Lead (Remote) (Canada)
🏢 Map2Close
📍 Canada