- Hardware Diagnostics: Troubleshoot and diagnose hardware malfunctions to ensure continuous IT operations and minimize downtime.
- Proactive Maintenance: Execute regular maintenance schedules for IT assets in collaboration with third-party service providers.
- Procurement &
- Advisory:
Research, request quotations, and provide expert recommendations for the acquisition of IT hardware, software, and services.
- Technical Support: Provide Training, guidance and technical assistance to faculty and students regarding the optimal use and care of computer equipment and software.
- Systems Administration: Manage administrative functions for core platforms, including Google Workspace for Education and Microsoft 365, and MDM solutions.
- Inventory Management: Maintain accurate records of physical hardware inventory and service logs.
- Safety &
- Organization:
Comply with all safety regulations while maintaining clean, organized, and skilled workspaces.
Other Functions
- Cross-Functional Support: Assist staff members in streamlining workflows and completing technology-dependent tasks.
- Digital Presence: Manage social media and website updates, including content planning, profile management, and front-end design enhancements.
- Data Systems &
- Integrity:
Ensure system backups are current and maintain rigorous organizational security standards.
- Educational Integration: Partner with Education Consultants to implement and support classroom technology initiatives.
- Security &
- Privacy:
Provide strategic recommendations for IT security and privacy; facilitate the implementation of security enhancements.
- General Duty: Perform additional work-related duties as assigned by school leadership.