Salary Details CAD $55.27/Hr. - CAD $79.45/Hr.Job Summary Come work as a Manager, Decision Support, System Improvement with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Manager, Decision Support, System Improvement to join the Data and Analytics Team. Apply today to join our team!As a Manager, Decision Support, System Improvement with Vancouver Coastal Health you will:Manage and direct system improvement projects and decision support services provided across a VCH Community of Care (CoC).Lead the application of Industrial Engineering/Operations Research principles and techniques for the optimization of patient flow and systems efficiency.Coordinate project activities including financial responsibility for projects and management of resources as deemed necessary to meet the schedule and budget for project deliverables.Establish project team and provide leadership, guidance and support to designated project staff.Assist colleagues in working with stakeholders at all levels to achieve goals and deliverables associated with patient flow improvement. Findings and recommendations have a direct financial and staff resources impact.Communicate with all levels of staff and management within the CoC and/or across VCH to facilitate consensus, consult, negotiate and share information.Liaise with consultants, vendors and other health care entities and other external agencies to negotiate contracts for the provision of goods and services.Qualifications Education & ExperienceMaster’s Degree in Industrial Engineering, Health Services Administration, Science or Business Administration, and career development in process improvement techniques, with seven (7) to ten (10) year’s recent,



related experience that includes managing large-scale projects and applying a variety of technical analytical tools to a range of process improvement opportunities.Current registration with relevant professional College/Association, if applicable.Valid BC Driver’s license required as local area travel requires the use of a personal vehicle.Knowledge & AbilitiesDisplays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.Uses sound business acumen to manage the fiscal resources of assigned projects/services in a manner that is financially responsible and consistent with overall goals of the organization.Utilizes initiative, vision, independent thinking and creative problem‑solving abilities to implement project plans and realize project completion.Maintains a thorough understanding of available resources for projects and applicable stakeholder groups, provides feedback and detailed analysis on project processes and makes recommendations as required.Computer literate with word‑processing, spreadsheet, presentation,



project management and database applications.Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.Closing Statement As per Ministry of Health policy, all health care workers working in publicly‑funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.BenefitsComprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer‑paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward‑winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffWe encourage applications from equity‑deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Only short‑listed applicants will be contacted for this posting.#J-18808-Ljbffr

📌 Manager, Decision Support - System Improvement - C$55.3 - C$79.5 An Hour (Vancouver)
🏢 Vancouver Coastal Health
📍 Vancouver