Elevate your customer service expertise with AMA as a Retail Support Agent. This in-office role requires a warm demeanor and a proactive approach to assist members effectively. As a Retail Support Agent, you will play a crucial role in the Member Services team, providing exceptional support for a variety of retail and membership services.

Your responsibilities will include engaging with members, processing transactions accurately, and promoting AMA products with confidence. A strong focus on problem-solving and customer satisfaction is essential in this dynamic position. Key Responsibilities:

- Provide outstanding service to AMA members
- Manage retail and membership transactions efficiently
- Engage members with a welcoming demeanor
- Support the Member Services Coordinators when needed
- Assist with various administrative tasks as assigned Requirements:
- High school diploma and Police Information Check
- 1-2 years of customer service experience
- Robust communication skills and a proactive attitude
- Eagerness to learn and adapt in diverse environments
- Ability to work collaboratively within a team Be the friendly face of AMA, helping members navigate their needs and ensuring their experiences are positive.

📌 Customer Service Specialist at AMA (St. Albert)
🏢 AMA - Alberta Motor Association
📍 St. Albert