Elevate your career as a Customer Solutions Director with Ericsson Canada. Focus on customer-centric solutions, lead product positioning, and drive business success across Market Area Americas.

Ericsson Canada

Inc. seeks a highly motivated Customer Solutions Director for Business & Operations Systems (BOS) products. In this senior-level role, you'll engage directly with clients to support and close complex deals. Your day-to-day will encompass solution design, RFP responses, and delivering compelling software demonstrations to showcase our BOS capabilities. Key Responsibilities:

- Partner with teams to identify and qualify BOS product opportunities
- Manage technical aspects of complex BOS product deals




- Prepare and deliver product demonstrations and proof-of-concepts
- Own responses to product-focused RFPs/RFIs
- Influence product evolution through structured customer feedback

Requirements:

- Bachelor’s or Master’s degree in related field
- 8+ years in telecom software industry
- Proven experience in presales or solution consulting
- Robust understanding of telecom and IT systems
- Excellent communication and storytelling skills

Utilize your expertise to drive innovation and customer success with Ericsson's BOS products.

📌 Customer Solutions Director at Ericsson (Toronto)
🏢 Ericsson
📍 Toronto