Drive the future of healthcare as a Customer Success Manager at PocketHealth. Enhance patient experiences and collaborate with hospitals and clinics for impactful healthcare delivery. This remote, full-time position focuses on strategic account management and growth across North American health providers. Join a dynamic team responsible for enriching patient engagement while cultivating relationships with healthcare partners.

Your role will leverage organization and strategic thinking while focusing on business expansion. Key Responsibilities:

- Manage a dedicated portfolio of healthcare accounts
- Hold regular business reviews and on-site trainings
- Present tailored PocketHealth solutions to various stakeholders
- Build and maintain robust relationships across account levels
- Work cross-functionally with internal teams to support growth Requirements:
- Experience in customer success or account management
- Passion for healthcare with relevant coursework or experience
- Strong networking and communication skills
- Capable of managing 30+ accounts efficiently
- Preparedness for local travel to client sites Utilize your skills in relationship management and strategic growth to transform healthcare experiences at PocketHealth.

📌 Customer Success Lead at PocketHealth (Canada)
🏢 PocketHealth
📍 Canada