We’re Hiring for Multiple Roles – Recent Dental Clinic Opening in Waterloo, ON

We’re expanding—and this time, we’re bringing a brand-new Anytime Dental clinic to Waterloo.

As we prepare to open our doors, we’re building an entire team of passionate, service-driven individuals across multiple roles, including Dental Administrators (Concierges) and other key clinic positions.

If you’re excited about being part of something new from day one, this is your opportunity to help shape the patient experience from the ground up.

Join Us as a Dental Concierge

At Anytime Dental, we believe a dental visit should feel welcoming, seamless, and personalized from the moment a patient walks through the door.

As a Dental Concierge, you’re more than a front desk team member—you’re the face of the clinic. You set the tone, build trust, and ensure every patient feels genuinely cared for throughout their visit.

If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in delivering exceptional service—we’d love to meet you.

What You’ll Be Doing

Your day will be dynamic, but your impact will be consistent:

Be the first point of contact—welcoming patients in person, over the phone, and via email

Coordinate and optimize schedules, including filling last-minute openings

Manage patient inquiries, referrals, and communication with external offices

Clearly explain treatment plans, insurance coverage, and payment options

Process billing for patients and insurance while maintaining accurate records

Follow up on outstanding accounts receivable

Maintain and update patient records in the electronic system





Support the clinical team to ensure smooth, efficient daily operations

Who You Are

You don’t need to come from a dental background—but you should love working with people and staying organized:

Minimum 1 year of experience in administration, reception, or customer service

Experience in a dental or healthcare setting is an asset

Strong organizational and multitasking abilities

Excellent communication skills with a patient-first mindset

Friendly, calm, and professional in all interactions

Comfortable in a fast-paced, team-oriented environment

Experience with dental software (ClearDent, Dentrix, AbelDent) is an asset

IPAC certification is a bonus, not required

What Makes Anytime Dental Different?

We’ve built our clinics around a hospitality-first approach to dentistry:

Open 7 days a week with extended evening hours A modern, patient-focused environment A wide range of services under one roof A strong emphasis on experience, not just treatment

Supportive, team-driven clinic culture

This new Kitchener clinic is an exciting opportunity to help build that culture from the ground up.

What the Roles Look Like

Multiple positions available as part of our new clinic opening

Part-time & Full-time opportunities





Evenings and weekends required

Based in Kitchener, ON

Pay range (for Concierge roles): $20–25 per hour

Whether you're joining as a Concierge or in another clinic role, you’ll play a key part in shaping both patient experience and clinic operations.

A Bit More About Us

Anytime Dental clinics are proudly part of Passion Dental Group, a fast-growing network of dental practices across Ontario.

At Passion Dental, we’re reimagining what dental care can feel like—for both patients and team members. We believe great dentistry goes beyond clinical care. It’s about creating thoughtful, seamless experiences that put people at ease and build lasting relationships.

That’s why we take a hospitality-driven approach, where every detail matters and every interaction is intentional.

Let’s Connect

If you’re excited about joining a brand-new clinic, creating exceptional experiences, and being part of a positive, high-energy team—we’d love to hear from you.

Apply today and be part of building something great in Waterloo.

Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews.

If you require accommodation at any stage of the hiring process, please let us know by emailing [email protected]

📌 Dental Administrator (Concierge) (Waterloo)
🏢 Passion Dental Group
📍 Waterloo