13 Aug
|
Socket.dev
|
Pavilion
13 Aug
Socket.dev
Pavilion
Elevate user experiences as a Desktop Support Technician at Olathe Medical Pavilion A. Provide critical installation, configuration, and troubleshooting support for desktop systems and peripherals in a full time role.
This Desktop Support
Tech I position is designed for individuals passionate about technology and customer service. You will assist users directly through various support channels, including on-site and remote assistance. Essential skills include effective problem-solving with technical equipment and a commitment to maintaining high service standards. Key Responsibilities:
- Assist users with installation and configuration of desktop systems
- Provide telephone, email, and chat support professionally
- Collaborate with vendors to resolve technical issues
- Document issues thoroughly in the Hospital Service Desk system
- Participate in technical projects and service level compliance Requirements:
- Associate Degree in Technology or 1 year relevant experience
- High School Graduate or GED
- Familiarity with Windows and Apple operating systems
- Experience in customer service or tech support
- Willingness to maintain a collaborative work environment Bring your desktop support expertise and customer service skills to enhance technology use at Olathe Medical Pavilion A.
📌 Desktop Support Technician at Olathe Medical Pavilion A
🏢 Socket.dev
📍 Pavilion