Lead the strategy for mortgage fulfillment at Neo as their Director. Manage teams and optimize processes for a seamless customer experience. In this pivotal role, reporting directly to the Vice President of Mortgages, you will oversee all facets of the mortgage fulfillment process.

You will empower a multi-tiered team and execute strategic initiatives to enhance efficiency through technology integration. Collaborating effectively with cross-functional teams is essential to improving performance metrics and compliance standards. Key Responsibilities:

- Direct leadership and mentoring of fulfillment personnel
- Oversee mortgage fulfillment from condition review to funding
- Implement strategic process automation initiatives
- Engage with Sales and Underwriting for smoother operations
- Establish solid governance practices and operational standards Requirements:
- Demonstrated senior leadership in mortgage fulfillment
- Comprehensive knowledge of the Canadian mortgage ecosystem
- Proven ability to inspire and develop teams
- Strong attention to detail regarding compliance
- Willingness to complete mandatory background screenings Join Neo and drive strategic improvements in mortgage fulfillment operations.

📌 Director, Fulfillment at Neo (Toronto)
🏢 Neo Financial
📍 Toronto