About Us!

Knollcrest Lodge is a rewarding, supportive, and collaborative Long-Term Care Home that prides itself on its quality of resident care for over 50 years. Rich in heritage, Knollcrest Lodge is well supported by its residents, families, friends, and staff who take great pride in calling Knollcrest home. We are a Long-Term Care Home that boasts a high standard of care and customer service excellence where everyone can feel at Home.

Our dedicated team is committed to preserving the dignity and respect of all with a genuine sense of compassion and well-being.

Your Chance!

The Director of Care (DOC) is a key member of the Leadership Team and is responsible for the leadership, supervision, and daily operations of the Nursing Department. The DOC ensures all clinical and support services are delivered in alignment with the Ministry of Long-Term Care regulations, the College of Nurses of Ontario, and Knollcrest Lodge’s mission and values. If you are a compassionate and experienced leader in LTC committed to high-quality, person-centred care, we encourage you to apply!

Key Responsibilities:

- Provide leadership and mentorship to all nursing staff including RNs, RPNs, and PSWs
- Oversee staffing, scheduling, attendance and performance
- Develop and implement nursing policies, standards of care, and strategic plans to ensure high-quality resident care
- Collaborate with external partners such as physicians, hospitals, and Ontario Health Team members
- Oversee infection prevention and control (IPAC) strategies, including surveillance and outbreak management
- Prepare and monitor departmental budgets and ensure compliance with applicable financial policies
- Lead quality improvement initiatives, audits, and compliance reporting (CQI, etc.)




- Actively participate in Labour Management Committees and union-related meetings (UFCW and ONA)
- Ensure a safe, respectful, and inclusive environment for residents and staff

Job Requirements:

- Bachelor of Science in Nursing (BScN) or Registered Nursing Diploma
- Current registration in good standing with the College of Nurses of Ontario (CNO)
- Minimum of three (3) years of RN experience in the Long-Term Care sector
- Minimum of three (3) years in a managerial or supervisory role in healthcare
- IPAC certification (a-IPC, CIC, or equivalent) is a strong asset
- ADOC/DOC/Leadership Training course/certification considered an asset
- Excellent knowledge of relevant legislation and clinical standards (e.g., Fixing Long-Term Care Act, Ministry guidelines)
- Experience managing in a unionized environment
- Proficient in Microsoft Office and electronic health records
- Strong leadership, communication, and conflict resolution skills
- Ability to work collaboratively as part of an interdisciplinary team

This position is posted to fill a vacancy. Knollcrest Lodge is an equal opportunity employer and welcomes applications from all interested parties. We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights’ Code and the Accessibility of Ontarians with Disabilities Act, 2005 (AODA). If you require accommodation at any time throughout the process, please speak with the Hiring Manager.

Pay: $104,000.00-$114,000.00 per year

Benefits

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care

Work Location: In person

📌 Director of Care (Milverton)
🏢 Knollcrest Lodge
📍 Milverton