Step into the role of Assistant Service Manager at Ottawa Ford Kia. This position revolves around service order creation, managing appointments, and ensuring exceptional customer experiences.
In your role at Ottawa Ford Kia, you will be responsible for generating service quotes and organizing appointment schedules efficiently. Providing detailed post-repair follow-ups and addressing customer queries about service costs and timelines will enhance client relations. Sensitivity to customers’ needs and clear communication are key.
Key Responsibilities:
• Produce service order estimations and quotes for clients
• Manage and organize appointment schedules effectively
• Conduct follow-ups to ensure post-repair customer satisfaction




• Explain service costs and expected timeframes to customers
• Educate clients on the work carried out and adjustments
Requirements:
• Exceptional customer service and follow-up skills
• Strong ability to work with little supervision
• Capacity to multitask in a busy setting
• Relevant experience in automotive services preferred
• Committed to high-quality service delivery
Utilize your skills to foster customer satisfaction at Ottawa Ford Kia as an Assistant Service Manager.
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📌 Assistant Service Manager Position at Ottawa Ford Kia
🏢 Home Run Auto Group
📍 Ottawa