Elevate your hospitality career with Sandman Hotel Group as a Guest Service Manager. Lead a team dedicated to exceptional customer service in a full-time position. As a Guest Service Manager at Northland Properties, you will spearhead front office operations, ensuring adherence to high standards and guest satisfaction.

You must excel in maintaining relationships with clients and leading a dedicated team towards service excellence. This role includes overseeing the front desk, reservations, and guest activities, setting departmental objectives that align with our values. Key Responsibilities:

- Manage front office operations and guest check-ins
- Coordinate guest services and transportation arrangements
- Prepare forecasts and maximize occupancy rates
- Develop relationships with returning guests and groups
- Oversee compliance with safety procedures in emergencies Requirements:
- Previous hotel experience in a supervisory role
- Proficient in Microsoft Office and related software
- Robust communication and organizational skills
- Ability to manage multiple tasks effectively
- Commitment to team morale and staff development Utilize your experience in hospitality to create memorable guest experiences at Sandman Hotel Group.

📌 Dynamic Guest Service Manager Role (Oakville)
🏢 Sandman Hotel Group
📍 Oakville