Join GDI Ainsworth as a Service Coordinator, where your skills in customer support and scheduling are vital. Oversee service requests and enhance operational efficiency in this pivotal role.
As the Service Coordinator/Dispatcher, your 3-5+ years of experience will guide you in providing exceptional support to customers and teams. You'll troubleshoot issues, create work orders, and ensure timely follow-ups for maximum satisfaction. Adaptability and attention to detail will be key as you manage multiple priorities.
Key Responsibilities:
• Oversee daily service call workflows and assignments
• Address customer service inquiries via calls and emails
• Generate and track work orders for incoming requests




• Conduct follow-ups to monitor satisfaction and service quality
• Schedule and confirm preventive maintenance appointments
Requirements:
• 3-5+ years dispatch experience in service required
• Proficiency in English and French is an advantage
• Focus on service orientation and proactive problem-solving
• Excellent written and verbal communication skills
• Reliable with robust attention to detail
Bring your dispatch expertise to GDI Ainsworth and support outstanding service delivery.
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📌 GDI Ainsworth Service Coordinator Position (Ottawa)
🏢 Ainsworth
📍 Ottawa