Responsibilities

- Support Sales Team with pre-sales activities
- Process sales orders and update contract information (utilizing HubSpot and Microsoft Dynamics).
- Sales orders management including customer communications.
- Tracking Sales’s records (quotes, sales and commissions)
- Managing Customers records, Contracts and documentation
- Administration of CRM platform i.e. HubSpot (full application management)
- Assist in the preparation and organizing of sales & product marketing materials.
- Managing Order Desk for customer Sales Orders and internal Work Orders
- Other duties as assigned.

Qualifications

- Bachelor's degree or equivalent in business or a related field.
- 10+ years’ experience in supporting B2B Sales and handling business customers
- Vast knowledge of data center and telecommunication services.
- Outstanding verbal & written communication and interpersonal skills
- Background in utilizing CRM system (e.g. Sales Force)
- Experience with corporate ERP system (e.g. Dynamics) preferred
- Working knowledge of Microsoft Word, Excel, Outlook and SharePoint
- Japanese / French language proficiency will be an asset

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📌 Telehouse Canada - Customer Experience Coordinator (Toronto)
🏢 KDDI America
📍 Toronto