Our Group Benefits business is focused on creating an experience that is easy and meaningful to our clients. Group Benefits serves the needs of Plan sponsors, members and market sources, helping make Canadians healthier and organizations stronger.The Admin Advantage team links people, technology and expert services to simplify group benefits administration and provide consistent, powerful member and client experience. Our team supports our Group Benefits clients, coordinating efforts to provide world class benefits for administration and customer service.If you enjoy working in a fast-paced, changing environment where every day brings something new and creative ideas are encouraged, you may be the candidate we are looking for! Admin Advantage is looking for a Payroll Specialist(also known as PAD & Payroll Specialist) to join our team. The successful candidate will be a highly motivated, influential and passionate professional who is committed to building solid relationships while delivering on initiatives in a fast-paced and changing environment.Position Responsibilities- Set up the system that allows the file to run- Schedule and coordinate running the files- Quality-check the files- Send the files to the client- Answer inquiries about the files and their contentManage pre-authorized debit (PAD) files, which includes:- Run queries to identify members who require pre-authorized debit (PAD)- Build the pre-authorized debit (PAD) file that contains the members and their premiums- Upload the pre-authorized debit (PAD) file into the treasury system- Answer inquiries about the pre-authorized debit (PAD) transactions in the filesDocument the custom processes for payroll and pre-authorized debit (PAD) for your assigned clientsAttend meetings with clients as the subject-matter expert for their payroll and pre-authorized debit (PAD) filesRequired Qualifications- Knowledge and experience in the financial industry and specifically Group Benefits- Prior experience in a payroll environment or working with payroll files- You have excellent knowledge of Excel and are comfortable learning new applications and toolsPreferred Qualifications- Exceptional client focus, consistently placing customer needs and experience at the center of decisions.- Clear and influential communication, both verbal and written, with strong negotiation skills and the ability to collaborate effectively.- Proactive problem‑solving, combining sound judgment, creativity, and the ability to drive solutions forward even in ambiguous situations.- Adaptability and resilience,
demonstrating ease in managing change, competing priorities, and complex situations while maintaining professionalism.- Team‑oriented mindset, valuing colleagues’ strengths, elevating team morale, and contributing to collective success.- Operational excellence and rigor, delivering high‑quality work on time and taking full ownership of responsibilities.- Continuous learning, with natural curiosity, rapid assimilation of new concepts, and a commitment to improving processes and practices.- Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.When you join our team- We’ll empower you to learn and grow the career you want.- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.- As part of our global team, we’ll support you in shaping the future you want to see.#LI-HYBRIDThe role being advertised is an existing vacancy.マニュライフとジョン・ハンコックについてマニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.Manulife.Co.Jp/をご覧ください。マニュライフは機会均等を是とする雇用主ですマニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、
[email protected]までご連絡をお願いします。Referenced Salary LocationWaterloo, OntarioWorking Arrangementハイブリッド勤務Salary range is expected to be between$51,975.00 CAD - $86,625.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact
[email protected] for the salary range for your location.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact
[email protected] for more information about U.S.-specific paid time off provisions.We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.#J-18808-Ljbffr
📌 Pad & Payroll Specialist - C$51,975 - C$86,625 A Year (Toronto)
🏢 Manulife
📍 Toronto