The Town of Ponoka is currently recruiting for Facilities Attendants in the Parks, Recreation and Facilities Department.

Position Summary The Facilities Attendant reports to the Recreation Scheduler, and works with colleagues in the department to provide quality services to internal and external customers. The team’s work will collectively support the Vision of the Town of Ponoka: To be a thriving community with a hometown feel.

This position will support the team by collecting and accounting for recreation facility use and/or entrance fees and providing customer service.

Typical Duties and Responsibilities

1. Collect and account for facility use and/or entrance fees by:

· Ensuring customers are paying appropriate entrance fees.

· Accepting debit, credit and cash payments.

· Balancing the daily cash receipts.

2. Perform routine cleaning and maintenance activities by:

· Washing floors, cleaning washrooms, picking up garbage etc.

· Vacuuming and maintaining cleanliness of lobby.

· Ensuring laundry is washed and folded.

3. Provide customer service by:

· Booking Town facilities such as arena complex, aquaplex and sports fields.

· Selling recreation memberships and passes.

· Assisting clients and responding to request by providing accurate and appropriate information.

· Perform other general and assigned duties.

Minimum Requirements

Education

· Knowledge required to adequately perform the duties of this position would likely have been gained through completion of Grade 10.

· Professional demeanor with excellent communication and interpersonal skills.

Other

· Satisfactory Criminal Record Check with Vulnerable sector check

Competencies

Knowledge:

· Knowledge of first aid and emergency response

· General knowledge of safety rules and regulations

· Valuable working knowledge of customer service

· Some knowledge of building cleaning and maintenance

Skills:





· Skill in operating a cash register and/or similar equipment

· Ability to count currency and make change accurately

· Ability to operate a computer for long periods of time

· Ability to follow oral and written instructions accurately

· Ability to make arithmetic computations

· Skill in handling customer concerns, requests, and complaints

· Ability to communicate effectively with staff, and the public To be effective in this position, an individual will:

· Demonstrate integrity: honesty, responsibility, and trustworthiness.

· Display a strong commitment to serving the community.

· Aim for excellence, striving for the highest quality in all that you do.

· Be respectful to others and treat them the way you would want them to treat you.

· Maintain transparency and open communication within the organization, as well as between the community and the Town’s government.

Working Conditions

· Varying levels of physical effort, including moderate lifting (up to 25kg), sitting, walking, standing, pushing, pulling.

· Required to work in busy, open office area.

· For further information, please reference the Physical Demands Analysis for this position.

Health and Safety

· Provide our community with quality services in a responsible manner within a healthy environment.

· Adhere to the requirements of the Town of Ponoka’s health and safety policies, procedures, and safe work practices in accordance with the Occupational Health and Safety Act and Regulations.

Recruitment

· Position status: Casual part-time, AUPE

· Salary range: $16.25 - $18.82 per hour

· Closing Date: Open until suitable candidate found

· Application: Access opportunity on www.ponoka.ca or www.indeed.ca to submit application

· The Town of Ponoka thanks all applicants in advance, however, only those being considered will be contacted

Pay: $16.25-$18.82 per hour

Benefits

- Flexible schedule

Work Location: In person

📌 Facilities Attendant (Ponoka)
🏢 Town of Ponoka
📍 Ponoka