Agassiz Harrison Community Services is a multi-service social agency located in the Fraser Valley, just a 20-minute drive from Chilliwack, B.C. We deliver a full range of services to children, youth, families and seniors.

The Family Support

Worker is an integral part of the team delivering support services to families including counselling, linkages to services, parenting support, and life skills with a strong focus on families who are working with the Ministry of Children and Family Development.

Job Title: Family Support Worker

Reports To: Program Coordinator/Team Lead – Family Support, Family Therapy and

Substance Use

Hours: 30 hours per week – specific days and times to be set with the Team Lead. Evening hours may be required.

Job Summary The Family Support Worker is responsible for social assessments in the agency, community and home setting; determining and predetermining eligibility for selected services; counselling clients as to services available; preparing treatment/action plans in conjunction with other professional staff; and following the progress of clients receiving social and other appropriate services.

The Family Support Worker provides opportunities for the personal and social development of families.

Family

Support aims to restore inequalities and empower individuals and families to understand and take action on issues affecting their lives, from health and education to unemployment. The focus is a multi-faceted approach of contact, advocacy, prevention, intervention and program development, tackling issues of social inclusion and building safer communities, while still responding to the needs and interests of families. Professionalism is used to build trusting relationships and offer genuine support.

Qualifications

- Position requires a Bachelors university degree in Social Work, counselling or related field with membership in the appropriate credentialing body (B.C. College of Social Workers).




- Direct program delivery experience in the community social services sector with a demonstrated working knowledge of government and community-based programs and related provincial and community support systems.
- Criminal Record Check for Vulnerable Populations
- Valid Driver’s license

Job Skills and Abilities

- Must possess knowledge of human development and demonstrated ability to work with children and families;
- Knowledge of intervention techniques involving issues of physical, sexual and substance abuse;
- Knowledge of family systems, and attachment theories;
- Possess well developed interpersonal, counselling/mediation, oral and written communication skills;
- Proficient teaching skills; temperamentally and emotionally capable of empowering the client family;
- Ability to work effectively with other program staff including therapists, social workers, and other related staff; good organization, time, and general management skills;
- Must be able to work independently.
- Ability to work in a stressful setting and deal with clients in crisis situations.
- Ability to manage difficult or emergency situations.

Responsibilities

- Assesses client strengths, needs, abilities and preferences and develops an intervention plan. Directs family members and/or individuals toward appropriate and beneficial use of personal resources, community resources, and support networks.
- Implements counselling/mediation intervention strategies to assist clients in determining goals and the means of attaining them. Prepares, jointly with the family and the referring agency, a care plan. Participates in the implementation of the care plan.
- Evaluates the effectiveness of support services and client’s progress. Resolves identified problems and moves to defining objectives.
- Communicates and consults with social workers, school personnel, mental health,



other workers, and foster caregivers with regard to the family’s progress and program goals, to facilitate a supportive unified approach to the family.
- Provides life skills and parenting training. Teaches clients effective social and interpersonal skills through tasks of daily living, recreational and social activities.
- Acts as an advocate for the client family; provides support for them while client is in the program and, as appropriate, provides follow up to them upon leaving the program. May accompany client to appointments.
- Maintains accurate reports and records on clients and provides family functioning assessment reports to the Team Leader for submission to the contractor. Ensures that all required documentation is complete. Reports to and discusses case planning and concerns with the Team Leader.
- Ensures that program standards, guidelines and policies of the organization are maintained. Actively participates in evaluating the program for effectiveness. Provides suggestions to modify programs to Team Leader.
- Provides service in an outreach capacity where necessary.
- Acting for the agency, collects statistics from all departments which are used in reporting to funders and the Board of Directors.
- Maintains a thorough knowledge of community resources to clients’ needs. Provides liaison, education and advocacy to other professionals, other agencies and the community.
- Attends meetings with MCFD for collaboration and case consult purposes.
- Participates in staff professional development/training, supervision and administrative meetings as scheduled as well as attends monthly team and staff meetings.
- Performs other relevant duties as required.

Start Date: September 21, 2026 Compensation: $30.52 per hour

Deadline: Friday, August 28, 2026 at 4:00 p.m.

Submit: Cover letter and resume to [email protected]

Pay: From $30.52 per hour

Benefits

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 FAMILY SUPPORT WORKER (Agassiz)
🏢 Agassiz Harrison Community Services
📍 Agassiz