13 Aug
|
Hayward Holdings
|
Oakville
13 Aug
Hayward Holdings
Oakville
Elevate your technical service expertise with Hayward Holdings Inc. as a Field Service Manager. This role focuses on training and supporting our service network while enhancing customer experiences. Hayward, the world's largest manufacturer of residential swimming pool equipment, is seeking a Field Service Manager to manage and support Authorized Service Centers.
Key responsibilities include onboarding new partners, delivering technical training, and resolving service issues. You will play a vital role in ensuring service excellence across all product lines and actively participating in trade shows and training events. Key Responsibilities:
- Manage and train Authorized Service Centers and partners
- Onboard new service centers to expand the network
- Provide technical support and troubleshooting in the field
- Develop and deliver technical training sessions
- Maintain accurate records in the service database Requirements:
- 5+ years in technical service or field support
- Degree in business, marketing, engineering, or related field
- Solid troubleshooting and communication skills
- Proficiency in Microsoft Office and service tracking systems
- Customer-focused mindset with excellent relationship skills Embrace a leadership role with Hayward, driving service excellence and training initiatives in the pool equipment industry.
📌 Field Service Manager at Hayward (Oakville)
🏢 Hayward Holdings
📍 Oakville